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0 comments sucks! I ordered a higher end hairdryer from them as a Christmas gift and noted that it was a returnable item per their policy.

However, when the recipient asked me to return the gift, I found out that (a) the free shipping that I received when I ordered the gift was no longer "free" - they charged me a $10 shipping fee by deducting it from my refund; (b) they charged me a 20% restocking fee for the hairdryer even though it hadn't been used; and (c) I had to pay another $18 to return/insure the item to them. So for an item that I had originally paid $95 for, I ended up with a net refund of only $48. And they could care less when I called them to complain. Terrible company, terrible customer service, terrible return policy.

What a joke!!!

Will never do business with this company AGAIN.

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